Frequently Asked Questions

Everything you need to know about our specialty coffee and delivery.

How fresh is the coffee when it is shipped?

We roast our beans daily in small batches to ensure peak freshness. Every bag is stamped with a roast date, and we typically ship within 24-48 hours of roasting.

What is the best way to store Single O coffee beans?

To maintain flavor, store your beans in a cool, dark place in an airtight container. We recommend using our resealable bags with one-way valves and avoiding the fridge or freezer.

Do you offer international shipping?

Yes, we ship our specialty coffee worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Can I set up a recurring coffee subscription?

Absolutely. You can choose your favorite roast, quantity, and frequency through our 'Subscribe & Save' program to ensure you never run out of fresh beans.

What is your return policy for food products?

Due to the perishable nature of coffee, we do not accept returns on roasted beans. However, if there is an issue with your order or quality, please contact us within 7 days for a resolution.

Are your coffee beans ethically sourced?

Yes, we prioritize direct trade and ethical sourcing. We work closely with farmers to ensure fair wages and sustainable farming practices across all our single-origin and blend selections.